La Maison Des Soeurs Macarons is responsible for the personal data that you communicate to us. In accordance with the applicable regulations regarding the protection of personal data, La Maison Des Soeurs Macarons is qualified as “data processing manager”. All information collected is therefore treated with rigor and confidentiality.

La Maison des Soeurs Macarons publishes its privacy policy to inform you of the use that is made of your data in a transparent manner. This statement informs you about our practices and the choices you can make regarding the information we hold.

In accordance with article 34 of the “information technology and freedoms” law of January 6, 1978, the Customer – you – benefits from a right of access and rectification and deletion of data which concerns him. We provide access to the data we collect via the “my account” menu which allows the Customer to view or modify any data we may have.

Our Clients’ data is neither given nor sold to third parties and remains the sole property of the Client.

To exercise this right and obtain communication of information, the Customer can contact La Maison des Soeurs Macarons at the email address To exercise this right and obtain communication of information, the Customer can contact La Maison des Soeurs Macarons at the email address info@macaron-de-nancy.com 

DATA COLLECTED

Below you will find the various data that we may collect and process or that you may transmit to us when you browse the site www.maisondessoeursmacarons.com

• Personal or professional contact details, in particular: name, first name, address, your email address, to create a customer account, subscribe to our newsletter or to contact us via the various forms made available to you.
  
• Data relating to your browsing on our site, i.e. your IP address, your country of connection, the duration of your browsing, the pages viewed, the browser used, the date of connection..
• Data related to the processing of your order. It will be necessary for us to collect your postal address for delivery and billing or the address of a third party if you wish. We will also collect your telephone number and that of the third party. We will also have information relating to your orders: dates of orders, number of orders, name of products purchased, amount of products purchased, promotion or not for obtaining the product.
  
• Your bank details will be entered by you on our partner’s payment platform in order to pay for your order. All transactions are secured using SSL encryption, guaranteeing both the identity of the payment organization and the confidentiality of the data.
  
• Security Data: We collect usernames, passwords, and similar security information necessary for authentication and access to accounts.
  

All or part of this data may be collected in different ways but always at your request:

– When filling out the various forms on the website

– When placing an order

– When subscribing to the newsletter

– During a telephone exchange, by email or a visit to our store.

Refusal to provide certain data may result in the inability of La Maison Des Soeurs Macarons to manage the order and execute the contract.

USE OF DATA

The data you provide to us may be used in the following contexts and by the following users:

• internally as part of your online order, information relating to you, the products, delivery, your residence and your payments is collected to ensure follow-up of the transaction and post-purchase customer service. This information is only used in this context by employees of La Maison des Soeurs Macarons (person in charge of managing the website, order preparer and store managers);
  
• internally as part of our personalized marketing communications, we can also use this data to be able to send you an email (if you have agreed to receive one) on our Newsletter, a filled basket not completed, a purchase reminder, you inform of the availability of a product;
  
• internally as part of security verification, a password request can be made and allows your identity to be verified;
  
• internally as part of internal statistical work, we may in particular carry out only and strictly internal statistical studies on our product offering, the average basket and delivery methods favored by our customers;
  
• by third parties who we need to supply and deliver a product to you, for example for postal/delivery services;
  
• by third parties who assist us and help us provide IT services, such as platform providers, hosting services, maintenance services and technical support for our databases as well as for our software and applications which may contain data about you (these services may sometimes require access to your data in order to perform the requested tasks).

Please note that the data retention period varies depending on the type of data. For more information on shelf life, contact us at info@macaron-de-nancy.com 

In any case, your data is kept on secure servers and protected by firewalls and antiviruses.

La Maison Des Soeurs Macarons undertakes to take all necessary precautions to preserve the security of the data, in particular to prevent it from being distorted, damaged or from unauthorized third parties having access to it.

We remind you that in accordance with the law, you have a right to information, access, rectification as well as a right to erasure/right to be forgotten. Likewise, you can object to commercial prospecting and withdraw your consent at any time for data processing based on consent. To do this, you can contact us via the page contact us,

Or on email: info@macaron-de-nancy.com 

Cookie statement

A cookie is a text file placed on the device you use to access the Internet when you visit a site via your browser software. Cookies may be used on your computer or mobile device for different durations. Cookies are classified by duration and source. Some cookies are “session cookies”, which means they only exist when your browser is open and are automatically deleted when you close your browser or leave the application. Other cookies are “persistent cookies”, meaning that they survive after you close your browser or application and can be used by websites and applications to recognize your computer when you later open it again. your browser or application.
We use cookies to improve the use of the site for each visitor. These cookies allow us to compare data (visitors, navigation path on the site and preferences etc.). Cookies do not keep track of personal information about a user and identifiable data will never be recorded.

When you visit our site, an information banner will be displayed at the bottom of the page. By continuing to browse or after clicking “I accept”, you consent to the use of cookies. However, you can modify the settings of your internet browser at any time in order to accept, configure or, on the contrary, refuse cookies. In this sense, if you refuse to have a website install a cookie on your computer, your browser can be set to warn you before a cookie is installed. Your browser can also be set to refuse all cookies, or only some. Likewise, you can delete any cookie already installed on your computer. Note that you will need to change the settings separately for each browser and computer you use.

To find out more about cookies and the Internet, go to www.aboutcookies You can also contact us with any questions or comments.